Terms and Conditions

    Welcome to Tesor Enterprises. By accessing or using our website, products, and services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

    1. General

    • These Terms & Conditions apply to all visitors, users, and customers of Tesor Enterprises.

    • By using our website or placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

    • We reserve the right to update, modify, or replace any part of these terms at any time.

    2. Products & Descriptions

    • We specialize in natural gemstones, mineral specimens, and antique rugs.

    • While we strive for accuracy in product descriptions, images, and details, slight variations in color, size, or texture may occur due to the natural origin of our products.

    • All products are subject to availability.

    3. Pricing & Payments

    • Prices are listed in [Insert Currency] and may include or exclude applicable taxes and shipping costs.

    • We reserve the right to change prices at any time without prior notice.

    • Payments are securely processed through trusted third-party payment gateways. We do not store sensitive payment details.

    4. Orders & Shipping

    • Once an order is placed, you will receive an order confirmation via email.

    • We offer worldwide delivery. Shipping times and costs vary depending on location.

    • Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect addresses.

    • International customers are responsible for any customs duties, taxes, or import fees.

    5. Returns & Refunds

    • Due to the unique and delicate nature of gemstones, mineral specimens, and antique rugs, all sales are final unless the item arrives damaged or incorrect.

    • If you receive a damaged or wrong item, you must notify us within 7 days of delivery with photos for verification.

    • Approved refunds will be processed to your original payment method, excluding shipping charges.

    6. Intellectual Property

    • All content on this website—including text, images, logos, and designs—is the property of Tesor Enterprises and is protected by copyright laws.

    • You may not copy, reproduce, or distribute any content without our written consent.

    7. Limitation of Liability

    • Tesor Enterprises is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

    • Natural gemstones and specimens may carry metaphysical properties as described by traditions; however, these are not scientifically guaranteed and should not replace professional advice.

    8. User Responsibilities

    By using our website and services, you agree to:

    • Provide accurate information when creating an account or placing an order.

    • Not misuse our website for fraudulent or unlawful activities.

    • Respect our intellectual property rights.

    9. Governing Law

    These Terms & Conditions shall be governed by and construed in accordance with the laws of Pakistan, and any disputes will be subject to the jurisdiction of the local courts.